Returns & Exchanges

At The Apple Barn and Cider Mill, Inc., we take great pride in the quality of our specialty food products and want you to be completely satisfied with your purchase. Due to the perishable nature of our items, we offer a dedicated resolution process for any goods that arrive damaged or do not meet our high standards.

Return Process

• 1.
  Inspect Your Order

  Upon arrival, please immediately inspect your package for any signs of damage during transit or discrepancies in the items received.

• 2.
  Contact Customer Support

  If there is an issue with your order, notify us within 48 hours of delivery by emailing our support team with your order number and photos of the product.

• 3.
  Evaluation and Approval

  Our team will review your claim to determine eligibility for a replacement or refund, specifically for damaged perishable goods or incorrect shipments.

• 4.
  Resolution Processing

  Once approved, we will issue a credit to your original payment method or ship a replacement item at no additional cost to you.